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LIC & Bank of Baroda: Statement & Support Guide

Managing home loans across multiple lenders like LIC Housing Finance and Bank of Baroda (BOB) requires specialized knowledge of their digital portals. Whether you need to download a tax certificate or escalate a grievance, MyLoans brings you this combined roadmap for seamless document access and customer support mapping.

  • Download LIC HFL Repay Certificates.
  • Access 4-Level LIC Grievance Redressal.
  • BOB Statements in PDF/Excel/TXT.
  • 24x7 BOB Toll-Free & NRI Helplines.
Timeline7 - 21 Days
Tax ProofIT Certificate
ChannelsDigital & Offline

Online Statement Download Roadmap

LIC Housing Finance (Online)

  • Login via Username or Loan No + DOB.
  • Verify with the Mobile/Email OTP.
  • Navigate to Activities → Repay Certificate.
  • Select Financial Year and download PDF.

Bank of Baroda (Net Banking)

  • Login to Baroda Connect portal.
  • Go to Accounts → Operative Accounts.
  • Click 3 dots (⋮) → Generate Statement.
  • Filter by date and download in PDF/Excel.

Offline Branch Method

If online portals are inaccessible, visit the nearest LIC HFL or BOB branch. Fill the request form, provide your loan account number and ID proof (PAN/Aadhaar) to collect your statement or receive it via post.

Tax Savings (Sec 80C & 24b)

Use your statement to claim up to ₹1.5 Lakh on Principal (Sec 80C) and ₹2 Lakh on Interest (Sec 24b). Joint borrowers can double these benefits separately.

Detailed Customer Care Matrix

Bank / Institution Email Support Helpline / WhatsApp
LIC Housing Finance customersupport@lichousing.com +91-8369998182 (WhatsApp)
Bank of Baroda cs.ho@bankofbaroda.com 1800 5700 / 1800 5000 (Toll-Free)
BOB NRI Support nricustomercare@bankofbaroda.com +91 79 6629 6629 (Overseas)

Grievance Escalation Roadmap

LIC HFL Hierarchy

  • Level 1: Area Officer (7 days)
  • Level 2: Customer Relation Officer (CRO)
  • Level 3: Regional Officer
  • Level 4: National Housing Bank (NHB)

Bank of Baroda Hierarchy

  • Level 1: Branch Manager
  • Level 2: Regional / Zonal Manager
  • Level 3: Principal Nodal Officer (HO)
  • Level 4: RBI Ombudsman (Final)

Troubleshooting Common Statement Issues

Identified Problem Recommended Expert Fix
Portal Login FailureReset password or use the 'Forgot User ID' link.
Statement Not VisibleVerify if the correct financial year or date range is selected.
Website Loading ErrorClear browser cache or try an incognito/private window.
Discrepancy in DataRequest a revised interest certificate via the branch or support email.

MyLoans Pro Tips for Borrowers

  • Always download your yearly statement before March/April for hassle-free tax filing.
  • Maintain a digital archive of your statements for at least 6 years.
  • Use the interest/principal breakup to plan your future prepayments effectively.

Frequently Asked Questions

Can I download statement in PDF?
Yes, both LIC HFL and Bank of Baroda provide statements in high-resolution PDF format through their respective digital portals.
What is the maximum tax benefit?
Under the current Income Tax laws, you can save up to ₹1.5 Lakh on principal (Sec 80C) and ₹2 Lakh on interest (Sec 24b).
How long does grievance resolution take?
Initial levels typically respond within 7 days, while complex escalations to higher offices can take up to 21 days.
Is there separate support for NRIs?
Yes, Bank of Baroda has a dedicated NRI helpdesk (+91 79 6629 6629) and email (nricustomercare@bankofbaroda.com) for overseas borrowers.

Manage Multiple Loans with MyLoans

Tired of juggling different bank portals? MyLoans provides a unified dashboard for all your home loan needs. Our experts handle documentation, tax optimization, and grievance support for both LIC and BOB. Experience 100% digital support today.

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